Where is the studio?
We are in the Old Flour Mill in Botley. We are just a 10 minute walk from Botley station. The Studio, Botley Mills, Botley, Southampton SO30 2GY
Is there parking available?
We have limited free parking on site plus there is a free carpark in Botley Square which is just a 2 minute walk to the studio.
How much does a photoshoot cost?
Our fees vary depending on the type of shoot you’re looking for and the presentation of the photos you order, but most clients invest between £300 and £1500 in their portraits. The best idea is to call us and arrange a consultation at the studio so we can go through the options with you.
Do I have to make an appointment?
Shoots are by appointment only and are normally available Monday to Saturday. We usually book a minimum of 7 days in advance to allow time to plan for your shoot. Please note that weekend and holiday appointments in particular are very sought after, so please contact us as far ahead as possible.
Can I book a photoshoot for somebody else?
We ask that clients arrange their own booking so that we can discuss their requirements with them. If you’d like to arrange a shoot for a friend or relative, we’d recommend ordering them a gift voucher from our online shop so they can book in at a time to suit them.
Who needs to attend when the shoot involves children?
All those under 21 years old must be accompanied by their parent(s) or legal guardian for all appointments at the studio including their shoot and viewing session. For this reason, we ask that their parent or guardian book their session for them.
I already have a voucher, will I have to pay a deposit?
All appointments require a refundable deposit to be paid when booking, the amount of which is determined by the type of shoot and is taken by debit or credit card over the phone. This secures both your shoot and viewing appointments and is normally deducted from the balance of your order or can be returned to your card.
How long is a shoot at your studio?
We usually assign between 20 minutes and 2 hours in the studio depending on the shoot type, but it all depends on your requirements.
Can you come to my home or on location?
We can certainly come on location for your shoot depending on the style of images you’re looking for. Give us a call to discuss your requirements and we can advise you on the best option.
Can I get changed at the studio?
You’re welcome to change here for your shoot. Some shoots also include multiple outfits, so make sure you bring the correct clothing and accessories.
Do you provide outfits and accessories?
We do not have a wardrobe selection here, so please bring all the clothes you need for your shoot.
Can we bring our own props?
You’re very welcome to personalise your shoot with props of your own, please contact us if you’d like to discuss your ideas.
How do I order my photos?
Your private viewing session is an important part of your photoshoot. We’ll show you all the best images from your session on our 60″ HD TV and we will guide you through the ordering process, advising you on our product range and creating a bespoke collection of portraits for you.
Can I view them online or at
It is far better for you to come back to the studio as we are on hand to help and advise you and show samples etc. However if you would like to view online we charge a non refundable deposit of £150 this will be deducted from any order you place with us and the images stay online for 10 days.
What products do you offer?
We specialise in wall art and offer a range of traditional and contemporary styles to suit your images and decor. We also offer a range of bespoke bookbound albums to house your favourite images and share with friends and family.
Can I buy the master disk?
You can purchase a master disk of high resolution digital files which includes a licence to print the photos as well as use them digitally. This offers endless flexibility and the ability to share your favourite images freely.
How do I pay for my order?
Orders are paid for at your viewing session and we accept cash, debit cards and all major credit cards except American Express.
Can I pay in instalments?
We offer a 0% interest payment plan for orders over £350 for which a 25% deposit is required on the day. Please contact us for further information.
When will my order be ready?
All our products are made to order and will be available to collect from the studio approximately 4 weeks after your order is placed. Should you require your order to be fast-tracked for a special occasion, this may be possible, just ask.
Do I have to collect my order?
All orders must be collected from the studio. If this is difficult, we can arrange for a quote from a courier based on the weight and size of the items ordered.